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General Enquiries
You can find most answers to your questions on the FAQ’s page. If not, we are happy to help, and will respond within 24 hours.
Send us a Message
Something Gone Wrong?
Maintenance Request
Got a problem? We can help. Click the button below to submit a Maintenance Request and we’ll get it fixed. Non urgent maintenance will be actioned within 10 days.
For urgent maintenance or emergency issues please call 02393 092 163 and select option 2
Urgent Criteria
Major water leak / Loss of electric / No heating / No hot water / Gas leak / Fire / Burglary / Smashed window
If a contractor is called out to resolve a preventable or non-urgent issue then you will be charged.
(*please note: lost keys are not an urgent maintenance issue, however if you need to order a replacement key there is a £25 charge) if you do require a call out to let you into the property there will also be an out of hours call out charge)